Outback Yarns FAQ

To be filled out when more questions have been asked

Q: I'm new to the internet, how do I place an order?

A: We have however, tried to create a guide that will hopefully show you how to add items to your basket, and to take you though the payment process. Click here to see the "Need Help Shopping?" page. We plan to improve this page if it is at all unclear, so any feedback would be much appreciated.

Q: Can I still order something if it is out of stock?

A: Yes, we allow you to order items that are out of stock and we then order it in for you. Ordering products in can take up to a couple of days to several weeks dependinging on the supplier, but we will let you know rough timings for orders and we will keep you up to date with progress of your order. If however, the item you have order is discontinued then we will notify you and try ond offer an alternative product and if that is not possible then a full refund we be given.

This will be updated when more questions have been asked...